Kikrya Privacy Policy – How We Keep Your Data Safe

1What Data We Collect

Kikrya collects only the data that is necessary — nothing more. Our privacy approach is built on a "minimum data collection" principle. Below is an overview of what we collect:

Kikrya does not collect any personal data beyond what is listed above. We have no access to your social media profiles, call logs, or data from other apps.

2How Collected Data Is Used

Kikrya uses your data only for specific, legitimate purposes — no hidden agendas. The primary reasons we process your data are:

• Account Management: To ensure secure registration, login, and account protection.
• Service Delivery: To deliver gaming, deposit, and withdrawal services properly.
• Identity Verification: To complete the KYC process and prevent fraud.
• Customer Support: To respond to your complaints and inquiries.
• Platform Improvement: To analyze data and improve your experience on the platform.
• Legal Obligations: To meet the requirements of applicable laws and regulatory authorities.
• Responsible Gaming: To identify excessive gaming patterns and provide appropriate support.

Kikrya does not use your data to send unsolicited promotional messages. If you wish to opt out of marketing communications, simply contact our support team.

3Data Sharing & Disclosure Policy

Kikrya does not sell, rent, or share your personal data with third parties for commercial purposes. Data sharing is limited to the following specific circumstances:

• Payment Provider: Necessary information is shared with payment providers such as bKash, Nagad, and Rocket to process deposits and withdrawals.
• Game Provider: Minimal gaming-related data is shared with providers to operate specific games.
• Legal Authorities: Data may be disclosed to government authorities when required by court order or legal obligation.
• Anti-Fraud System: Limited data is shared with fraud detection services.

4Cookies & Tracking Technologies

Kikrya uses cookies and similar technologies to improve platform performance. Cookies are small data files stored in your browser.

• Essential Cookies: Essential for maintaining login sessions and delivering core services. Disabling these will prevent the platform from functioning properly.
• Functional Cookies: To remember your preferences, such as language selection or display settings.
• Analytics Cookies: To understand which pages are used most — fully anonymized.

You can delete or block cookies at any time through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.

5Data Protection Measures

Kikrya protects your data using industry-standard security measures. The key components of our security framework are:

• 256-bit SSL/TLS Encryption: All data transfers occur through encrypted channels.
• Secure servers: Data is stored in secure, internationally certified data centers.
• Two-Factor Authentication (2FA): An additional layer of security to protect account access.
• Regular Security Audits: Regular penetration testing and audits conducted by third parties.
• Access Control: Only authorized personnel have access to specific data.
• Data Breach Protocol: In the event of a security incident, affected users will be notified within 72 hours.

6Data Retention Period

Kikrya does not retain your data longer than necessary. Retention periods vary depending on the type of information:

• Active account data: Retained for as long as the account remains active.
• Closed Account Data: Typically up to 5 years, as required by legal obligations.
• Financial Transaction Details: Up to 7 years maximum, in compliance with anti-money laundering regulations.
• KYC Documents: For as long as legally required.
• Gaming Log: Up to 2 years for troubleshooting and audit purposes.

Once the designated retention period ends, data is securely deleted or anonymized.

7Your Privacy Rights

Every Kikrya user enjoys the rights listed below. These rights are yours, and we respect them:

To exercise any of these rights, contact us at [email protected]. We will respond to your request within 30 days of receipt.

8Children's Privacy Protection

Kikrya strictly prohibits anyone under 18 from using the platform. We do not knowingly collect data from minors.

• Age verification is carried out at the time of registration.
• Age verification via KYC may be requested if there is any suspicion.
• If any minor's data is identified, it is deleted immediately and the account is closed.
• Parents and guardians are encouraged to monitor their children's device usage.

If you believe a minor is using Kikrya, please notify our support team immediately.

9Privacy Policy Updates

Kikrya may update this Privacy Policy from time to time. When changes occur, here is what we commit to:

• You will be notified via your registered email or through the platform before any significant changes take effect.
• The date of the most recent update will always be displayed at the top of this page.
• Continued use of the platform after an updated policy is published will be considered acceptance of the new policy.
• If you object to the updated policy, you will have the option to close your account.

It is in your own interest to review this page regularly.

10Contact & Complaints

For any privacy-related questions, complaints, or requests, please contact our dedicated Privacy Team. We will respond within 7 business days.